Refund policy
Return and Refund Policy
HAGS Clothing return and refund information for made-to-order apparel, hats, and accessories fulfilled through our production partner, Printful.
Returns and Exchanges
Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges.
All items are produced individually through our fulfillment partner, Printful. Because of this, we cannot offer refunds or exchanges for:
- incorrect sizing
- buyer’s remorse
- accidental orders
- shipping address mistakes entered at checkout
Please carefully review your order details, sizing, and shipping information before completing your purchase.
Damaged, Defective, or Incorrect Orders
We want you to be happy with your purchase. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email:
haveagreatsummerapparel@gmail.com
Instagram:
@hagsclothing
Please include:
- your order number
- a description of the issue
- clear photos of the product and packaging
We will work with Printful and the shipping carrier to help resolve the issue as quickly as possible.
Order Cancellations
Orders may only be canceled before production begins. Once an item enters production, it cannot be canceled or modified.
Thank You
Thank you for supporting HAGS Clothing and our small business.